This is never productive I made the trek from east to west today and had a relatively pleasant experience on Untied Airlines. However, upon arrival in San Francisco, my post-flight e-mail and twitter check was interrupted by someone who was clearly not having the same luck and who had become completely undone by their travel situation. Apparently there was a delay in a flight leaving San Francisco significant enough to make a planned international connection in Chicago impossible. The gate agent’s explanation that “air traffic control” had caused the delay and that she would do her best to get the man on the next flights to his planned destination apparently translated to “I have control over your life today and have decided in my sole discretion to delay your vacation because I feel like it.”